ALL problems will be assessed a $1/unit additional fee. Examples of typical problems that can occur:

• Customer failed to add items to an incoming batch and Prep Center receives unknown items

• Broken/damaged items

• Supplier mis-shipping incorrect items

• Incorrect data entry by customer (wrong size, type, style)

• Customer is unable to sell item (gated, hazmat, meltable, transparency restrictions)

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Problem Management Fees

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